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Common Technical Issues
Avoiding IP Address Security Restrictions
How to avoid having your session cancelled for security reasons
Browsers and Flash - A Quick Troubleshooting Guide
Make sure you've got everything you need to get started
How to raise an issue with Support and/or access our Support Portal (VIDEO) (Admins Only)
How to raise issues with Support and take advantage of our customer-only knowledge base
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Configuration & Administration
Differences between Quickstart and Fully Configured
A detailed comparison
Updating the Roles Spreadsheet (Admins Only)
Changing roles in your organisation's Sonar6 configuration
How Admins Can Upload Photos (Admins Only)
Make Sonar6 more personal
How to ace updating your factors spreadsheet (Admins Only)
Changing the factors that are assessed for different roles in your org
How to Archive (VIDEO) (Admins Only)
Closing the review round
Goal Modules (Admins Only)
Popular Goal Modules and what they mean
Password Control Options (Admins Only)
Configuring your Sonar6 password settings to match your organization's security standards
Guides
Self Assessor, Manager & Quickstart Setup Guide
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Goals & Planning
Goal Text Precedence
What text appears in the goal box at the beginning of the round?
Goal Improvements - September 2011
Additions to the Goal setting feature in Sonar6
Goals Overview
Accessing, setting, editing and rating goals in Sonar6
Best Practice Series - Goals & Competencies
The recorded version of our Best Practice Webinar on Goals & Competencies
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Results & Analysis
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Reviews
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Free Trial
Getting Started 1 - Basic Setup
This video will guide you through the Basic Setup page in the Admin...
Getting Started 2 - People Tree
This video gives detailed instructions on how to add people to your organisation's...
Getting Started 3 - Schedule Page
A guide to scheduling your first review round in Sonar6, so you can...
Getting Started 4 - Analytics
A guide to using Sonar6 Analytics - Free Trial Version.
Manager / Self Rater Part 1
Part 1 of a two part guide on how to do and view the results of performance reviews in Sonar6...
Manager / Self Rater Part 2
Part 2 of a two part guide on how to do and view the results of performance reviews in Sonar6...
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Guides
Guides
Self Assessor, Manager & Quickstart Setup Guide
(Quickstart) Getting Started with Sonar6 - some tips for Quickstart Admins (Admins Only)
Tips for Quickstart Administrators
Getting Started with Sonar6 - some tips for Admins (Admins Only)
Tips for Administrators new to Sonar6 as suggested by our Consulting and Support teams
Help & Tutorials
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